Everything in writing, before we start.
The project is scoped and signed off before any code gets written. Monthly support is itemized so you know exactly what it covers and what it doesn't.
You pay once to get the site built. Then a small monthly fee covers hosting, security updates, monitoring, and ongoing edits. No vague retainer, no “contact us for pricing,” and no surprise hourly bill every time you want to change a word on the homepage.
Domain handling, extra hours per month, or specific feature work scheduled in. Pick none, pick a few. Pricing updates live.
Beyond the edits that come with your plan. Use them for content help, small fixes, analytics digging, anything reasonable.
A specific improvement, written up and priced before it starts. Lands on the calendar as planned work, not a surprise bill.
A lot of small businesses have been burned by an agency that launched a site and disappeared. These are the parts that aren’t negotiable on our end.
The project is scoped and signed off before any code gets written. Monthly support is itemized so you know exactly what it covers and what it doesn't.
Content tweaks, security patches, monitoring, and small fixes are part of the monthly fee. They don't become a new conversation or a separate invoice every time.
Domain, content, code, and credentials stay yours. If you ever leave, you walk away with everything. The plan earns renewal by being useful, not by being hard to escape.
If something we built regresses in the first month, we fix it on us. After that, monthly support keeps an eye on things.
If your project doesn’t fit any of these plans, say so in the inquiry. We can still scope it cleanly and price it up front. Either way you’ll get a real number, a real timeline, and an answer in plain English about what’s covered.